打印报错，无法打印

davidchen · September 4, 2025, 1:37am

突然无法打印，前几天还正常使用。没有做任何与打印模板操作。模板文件可以下载

davidchen · September 4, 2025, 1:58am

{
“errcode”: 80000916,
“errmsg”: “{“code”: 80000911, “reason”: “打印服务器报错：下载模板文件失败，检查模板文件URL是否正常”}”,
“requestId”: “be1b174649874cc1a158c1d7c0e90273”,
“sysTime”: 1756951094292,
“duration”: 454,
“data”: {},
“errHandler”: “promptError”
}

wuhao · September 4, 2025, 2:14am

@wanjianjun 给你处理

davidchen · September 4, 2025, 7:24am

好了吗

wanjianjun · September 5, 2025, 1:50am

查看日志，粘贴完整错误堆栈信息，只有这一个模板不能使用，还是都无法使用。

davidchen · September 5, 2025, 1:51am

全部无法使用

davidchen · September 5, 2025, 1:52am

模盘可以下载

wanjianjun · September 5, 2025, 1:54am

找到错误日志堆栈发一下

davidchen · September 5, 2025, 3:33am

06][128441574429760][DEBUG][tpsync.Meta.tpac.base.tlclient:71][request]: [fecbce0aecce4043949cfb1f6b75f583] third request, url: http://upload-z2.qiniup.com, params: None, json: None
[2025-09-05 11:31:37][774706][128441574429760][DEBUG][fileTmpls.services.FileTmplsSvc.service:106][render]: [fecbce0aecce4043949cfb1f6b75f583] >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>开始调用打印服务器， url=http://t0go041in.hn-bkt.clouddn.com/print/result/4e1d6dc4842900cfa8aa2e1b229811d3.xlsx…
[2025-09-05 11:31:37][774706][128441574429760][DEBUG][jit.elements.stack:194][exit]: [fecbce0aecce4043949cfb1f6b75f583] 执行元素onAppExit
[2025-09-05 11:31:37][774706][128441574429760][ERROR][jit.elements.element:25][wrapper]: [fecbce0aecce4043949cfb1f6b75f583] {“code”: 80000916, “reason”: “{“code”: 80000911, “reason”: “打印服务器报错：下载模板文件失败，检查模板文件URL是否正常”}”}
Traceback (most recent call last):
File “fileTmpls.services.FileTmplsSvc.service”, line 107, in render
File “fileTmpls.services.FileTmplsSvc.service”, line 162, in pdfPrintsPreview
jit.errcode.Code: {“code”: 80000911, “reason”: “打印服务器报错：下载模板文件失败，检查模板文件URL是否正常”}

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “jit.elements.element”, line 23, in wrapper
File “interceptors.Http.lifecycle”, line 66, in onAppExit
File “jit.runenvirons.web”, line 246, in handleAsf
File “jit.elements.stack”, line 253, in handleRequest
File “jit.elements.app”, line 1089, in handleRequest
File “jit.elements.element”, line 324, in requestHandle
File “jit.elements.element”, line 36, in wrapper
File “jit.elements.element”, line 34, in wrapper
File “services.Meta.base”, line 93, in requestHandle
File “services.Meta.base”, line 64, in wrapper
File “fileTmpls.services.FileTmplsSvc.service”, line 114, in render